How to Play

• How can I play online with friends in the virtual room? Virtual Room is a mode that allows you to share your local multiplayer games on Claro Gaming Cloud in real-time and for free with friends who are also subscribed to the service. This allows you to play together on the same screen from anywhere and any device. Currently, this benefit...
• How can I set up my mobile phone as a gamepad? To set up your mobile device as a gamepad, follow these steps: Before you start, remember that you'll need two devices (smartphones or tablets) with the Claro Gaming Cloud app installed on both. When you open the Claro Gaming Cloud app on your smartphone or tablet, click on 'Pair' and...
• What does the Claro Gaming Cloud subscription include? Subscription: Access to the complete catalog of family-friendly content, including a wide variety and selection of games from major developers. Access to your BYOL or F2P titles: In addition to the family game catalog, Claro Gaming Cloud offers the ability to play other titles owned by the user on other...
• Do I have to use the mouse and the keyboard to play? May I use a gamepad? How does it work, if I want to use my mobile phone to play? All Claro Gaming Cloud games support a keyboard, mouse, or both if the game allows it. As for playing with a gamepad, Claro Gaming Cloud supports controllers with XInput, like the Xbox controller, although final compatibility depends on whether the game supports Gamepad/Controller or not. If you access Claro Gaming...
• Can I play without an Internet connection? Unfortunately, it is not possible. Claro Gaming Cloud requires a stable Internet connection to provide you access to the always-updated games on our servers. This allows us to provide our service for a wide range of end-devices that otherwise would not be able to run these games. Please keep in...
• Do I need any app to start using Claro Gaming Cloud? No, it's optional. We have applications available for Android and Windows, although they enhance the experience, it's not necessary to download them to start playing. You can play directly from the browser on all devices.
• What do I need to know before I start playing? In order to play, you just have to download and install for free our native app compatible either for Windows or Android, depending on your device. It is similar to a video player, but with additional features.  This app will allow you to launch all the games you want, whenever...